Registration and Usage Data
VacationPort collects information such as registration data, platform usage, device metadata, and location indicators to deliver, maintain, and improve AgentPort functionality.
Effective 5/29/2025
This addendum supplements the Passport Online Inc. DBA VacationPort ® ("VacationPort") Terms of Service and applies specifically to the AgentPort platform.
Access to AgentPort is available to professional travel advisors, travel agencies, travel host agencies, travel consortia, and travel suppliers. Only travel advisors are permitted to sign up for free individual accounts through the self-registration process. By creating an account, you represent and warrant that you are at least 18 years old and that you are a licensed or authorized travel advisor, agency, host agency, consortia or supplier acting within the scope of your business.
Each user must register their own individual account. Account sharing is strictly prohibited. You are responsible for all activity that occurs under your account and must not allow others to access AgentPort using your login credentials.
You agree to provide accurate, current, and complete information during the registration process and to keep it up to date. VacationPort reserves the right to suspend or terminate any account that contains false or misleading information or otherwise violates these Terms of Service.
You are responsible for safeguarding your account credentials. If you suspect any unauthorized access or security breach, you must notify VacationPort immediately. VacationPort is not liable for any loss or damage resulting from your failure to secure your account credentials.
VacationPort may limit, suspend or terminate accounts at its discretion, including but not limited to cases of:
AgentPort may be accessed directly or through co-branded or partner-integrated platforms. Your rights and responsibilities under these Terms of Service remain the same regardless of how AgentPort is accessed. AgentPort is intended solely for use by professionals operating within the travel industry. Use of the platform by individuals who are not affiliated with the travel industry is strictly prohibited.
By accessing or using AgentPort, you agree to use the platform solely for lawful, professional purposes consistent with the travel industry.
Usage restrictions apply. You may not, directly or indirectly:
VacationPort reserves the right (but is not obligated) to monitor use of AgentPort, investigate suspected violations, and take appropriate action, which may include suspending access, removing content, disabling accounts, or referring matters to law enforcement.
Users may upload, enter, or generate content within AgentPort, including but not limited to logos, branding materials, contact details, marketing copy, images, offers, and travel content ("User Content"). You retain all rights, title, and interest in and to your User Content.
By uploading or submitting User Content to AgentPort, you grant VacationPort a worldwide, non-exclusive, royalty-free license to use, reproduce, display, publish, host, and distribute your User Content as necessary to operate, maintain, promote, and enhance the AgentPort platform and its related services. This license is granted solely for the purpose of delivering the functionality and benefits of the platform to you and your intended audience. The license terminates when you remove the content or close your account, subject to retention obligations outlined in this policy.
You may remove your User Content at any time through available tools. If your account is terminated or closed, VacationPort will disable public access to your User Content within a commercially reasonable timeframe. Archived copies may remain temporarily for system backups, legal obligations, or billing and dispute resolution requirements.
You are solely responsible for the accuracy, ownership, and legality of all User Content you provide. You agree not to upload or submit any content that:
VacationPort reserves the right to remove any content it deems, in its sole discretion, to be objectionable, unlawful, or harmful to the platform, the company, or its community.
VacationPort retains ownership of all aggregated, anonymized, or system-generated data derived from the usage of AgentPort, including browsing behavior, viewing trends, and platform interaction metrics. In the event of a user request for deletion of personal data under applicable privacy laws, VacationPort will take commercially reasonable steps to dissociate such data from personally identifiable information. Anonymized data may be retained, deleted, or used at VacationPort's discretion, consistent with legal, operational, or analytical needs.
Your use of AgentPort is subject to the VacationPort Privacy Policy, available at: https://www.vacationport.com/Info/PrivacyPolicy. By using AgentPort, you consent to the collection and handling of your data as outlined in that policy.
VacationPort collects information such as registration data, platform usage, device metadata, and location indicators to deliver, maintain, and improve AgentPort functionality.
AgentPort uses cookies and tracking technologies to support essential features and analyze trends. You consent to their use by continuing to use the platform.
VacationPort may use or share certain AgentPort user data, including usage activity, preferences, and platform interactions, with trusted marketing partners and suppliers in order to deliver relevant offers, promotions, and insights. This sharing supports the continued operation of AgentPort as a free service. By using the free version of AgentPort, you acknowledge and agree that such data usage is part of the service and is not subject to opt-out.
All rights, title, and interest in and to the AgentPort platform, including its software, design, code, logos, and other assets, are the exclusive property of Passport Online, Inc. dba VacationPort ® or its licensors. "VacationPort ®" is a registered trademark of Passport Online, Inc., and "AgentPort TM" is a trademark of Passport Online, Inc. dba VacationPort ®
AgentPort also includes third-party supplier content such as logos, images, and marketing assets. These materials remain the property of their respective owners. Users may use such content in good faith for marketing purposes through AgentPort's intended features. Use of this content outside the scope of the platform is at the user's own risk, and VacationPort assumes no responsibility for misuse.
VacationPort may revise these Terms of Service at any time. Updated terms will be posted on our website with a new effective date. Continued use of AgentPort after changes go into effect constitutes acceptance.
VacationPort may provide legal notices by email or by posting them within the AgentPort platform.
Certain free AgentPort features are supported by supplier, marketing, analytics, and promotional uses of platform data as described in these Terms and the Privacy Policy. Where applicable law requires opt-out, consent, access, deletion, correction, appeal, or other privacy rights, VacationPort will provide those rights as required by law. Nothing in these Terms limits rights that cannot be waived under applicable privacy law.
Passport Online uses commercially reasonable administrative, technical, and organizational safeguards designed to protect the Services and related systems. Customer remains responsible for maintaining the confidentiality of account credentials, securing Customer systems, devices, domains, social accounts, integrations, and third-party tools, and promptly notifying Passport Online of any suspected unauthorized access or misuse.
No internet-accessible service can be guaranteed to be completely secure, uninterrupted, or free from unauthorized access. Passport Online does not warrant that the Services will prevent all security incidents, data loss, service interruptions, malicious activity, or unauthorized access.
Passport Online may monitor use of the Services, investigate suspected misuse, and suspend, restrict, or terminate access where Passport Online reasonably determines that use of the Services creates a security, legal, supplier, platform, reputational, operational, or customer-impact risk.
Passport Online may collect and use usage logs, diagnostic data, performance metrics, device and browser information, feature activity, integration activity, and similar service data to operate, secure, support, improve, and analyze the Services, to prevent abuse, to enforce these Terms, and to develop aggregated or de-identified business and product insights.
Passport Online will handle personal information in accordance with its applicable Privacy Policy. Customer is responsible for providing any privacy notices, consents, cookie disclosures, and opt-out mechanisms required for Customer's own websites, social accounts, end users, subscribers, clients, and marketing activities.
The Services may include or support automated, algorithmic, artificial intelligence, machine learning, content suggestion, scheduling, recommendation, or data-processing features. Any output, suggestion, draft, classification, recommendation, or automated action is provided for Customer review and convenience only.
Customer is solely responsible for reviewing, approving, and verifying all content, offers, prices, claims, disclosures, recommendations, and instructions before publication, distribution, reliance, or use. Passport Online does not provide legal, compliance, advertising, tax, or professional advice through automated or AI-assisted features and does not guarantee that any output will be accurate, complete, non-infringing, compliant, or suitable for Customer's intended purpose.
Passport Online may provide tools, templates, hosted pages, content features, or implementation support that can assist with accessibility efforts. Unless expressly stated in a signed written agreement, Passport Online does not warrant that any Service, website, content, template, integration, third-party product, or Customer Content will comply with WCAG, ADA, div 508, or any other accessibility standard or legal requirement.
Customer is responsible for reviewing Customer Content, configuration choices, third-party tools, embedded content, images, documents, forms, links, color choices, alternative text, and business-specific legal obligations for accessibility compliance. Accessibility consulting, remediation, audits, or custom development may require a separate written agreement and additional fees.
Passport Online may make beta, preview, pilot, trial, or experimental features available from time to time. Such features are provided for evaluation purposes, may be modified or discontinued at any time, may not be supported, and may be subject to additional restrictions.
Beta, preview, pilot, trial, and experimental features are provided "as is" and "as available," without warranties, service-level commitments, support commitments, or any obligation to continue making them available.
Customer consents to receive notices, disclosures, agreements, invoices, renewal notices, service communications, and other communications electronically, including by email, through the Services, through a customer dashboard, or by posting updated terms on a website. Customer agrees that electronic signatures, click-through acceptance, online registration, order submission, payment authorization, and electronic records have the same legal effect as physical signatures and paper records.
If Customer or any third party believes that content available through the Services infringes copyright or other intellectual property rights, the complaining party may submit a written notice to Passport Online identifying the allegedly infringing material, the rights claimed, contact information, and a statement that the complaint is made in good faith. Passport Online may remove or disable access to content that it determines may create legal, supplier, platform, or intellectual property risk.
Customers that repeatedly provide, publish, upload, request, or approve infringing content may be suspended or terminated. Passport Online may require additional verification, rights documentation, or indemnity before restoring disputed content.
To the maximum extent permitted by law, and except for amounts owed by Customer, Customer's misuse of the Services, Customer's indemnification obligations, or violations of Passport Online's intellectual property or confidentiality rights, each party's total aggregate liability arising out of or relating to the Agreement or the Services will not exceed the amounts paid or payable by Customer to Passport Online for the applicable Service during the twelve (12) months preceding the event giving rise to the claim.
The foregoing cap applies regardless of the legal theory asserted and does not expand any disclaimer, exclusion, or limitation of liability stated elsewhere in these Terms.
These terms supplement and are governed by the overarching Passport Online Inc. Terms of Service, including all provisions regarding governing law, dispute resolution, and acceptable use.
If any part of these Terms is found to be unenforceable, the remaining terms will remain in effect. These Terms, along with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and VacationPort.