Acceptance of Terms

You understand that through your use of this site ( https://www.vacationport.com) or any Service, you consent to the Privacy Policy, these Terms, and any Product Terms applicable to the Service you use.

Certain personal information about you that you provide to Passport Online is subject to our Privacy Policy. Certain personal information that you provide to users or operators of Sites may be subject to the privacy policies of those Site operators, and Passport Online has no liability for their use of your personal information.

Notice and Procedure for Making Claims of Copyright or Intellectual Property Infringement

Passport Online respects the intellectual property of others, and we ask our users to do the same. If you believe your work has been copied in a way that constitutes copyright infringement, please provide Passport Online's Copyright Agent the following information:

1. An electronic or physical signature of the authorized person.
2. A description of the copyrighted work or other intellectual property claimed to have been infringed.
3. A description of where the allegedly infringing material is located.
4. Your address, telephone number, and email address.
5. A statement that you have a good-faith belief that the disputed use is not authorized.
6. A statement, made under penalty of perjury, that the information in your notice is accurate.

Copyright Agent, c/o Passport Online, Inc., 8705 SW Nimbus Ave, Suite 200, Beaverton, OR 97008. Phone: 503-626-7766. Fax: 503-626-8676. Email: accounting@vacationport.com.

Sites and Services

Modifications to the Sites

Passport Online reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Sites or any part of the Services, with or without notice. Passport Online shall not be liable to you or to any third party for any modification, suspension, or discontinuance.

Contacts with Site Advertisers

Your correspondence or business dealings with advertisers found on or through the Sites, including payment and delivery of related goods or services, are solely between you and such advertisers.

Links

The Sites may provide links to other websites or resources. Passport Online is not responsible for the availability, content, advertising, products, or other materials on or available from external sites or resources.

Graphic and Textual Content

Graphic and textual content included with or originating from Passport Online and its associated products may be owned or licensed by or to Passport Online, Inc. Use and redistribution of this content outside of Passport Online and its associated products is expressly prohibited unless specifically authorized in writing.

Trademark Information

The Passport Online trademarks, service marks, logos, and product and service names are trademarks of Passport Online. Without Passport Online's prior permission, you agree not to display or use the Passport Online marks.

Disclaimer of Warranties

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SITES AND SERVICES IS AT YOUR SOLE RISK. THE SITES AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. PASSPORT ONLINE AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

PASSPORT ONLINE MAKES NO WARRANTY THAT THE SITES OR SERVICES WILL MEET YOUR REQUIREMENTS; WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; OR THAT RESULTS OBTAINED FROM USE OF THE SITES OR SERVICES WILL BE ACCURATE OR RELIABLE.

Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT PASSPORT ONLINE AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES.

Exclusions and Limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.

Suspension and Enforcement

Passport Online may suspend, restrict, or terminate access to any Service, account, website, integration, content, feature, or related system if Passport Online determines that continued access may create legal, security, supplier, platform, operational, reputational, payment, or customer-impact risk; if required by law or a third-party platform; or if Customer violates these Terms, applicable Product Terms, or any written agreement.

Security and Platform Integrity

Passport Online uses commercially reasonable administrative, technical, and organizational safeguards designed to protect the Services and related systems. Customer remains responsible for maintaining the confidentiality of account credentials, securing Customer systems, devices, domains, social accounts, integrations, and third-party tools, and promptly notifying Passport Online of any suspected unauthorized access or misuse.

No internet-accessible service can be guaranteed to be completely secure, uninterrupted, or free from unauthorized access. Passport Online does not warrant that the Services will prevent all security incidents, data loss, service interruptions, malicious activity, or unauthorized access.

Passport Online may monitor use of the Services, investigate suspected misuse, and suspend, restrict, or terminate access where Passport Online reasonably determines that use of the Services creates a security, legal, supplier, platform, reputational, operational, or customer-impact risk.

Usage Analytics and Service Data

Passport Online may collect and use usage logs, diagnostic data, performance metrics, device and browser information, feature activity, integration activity, and similar service data to operate, secure, support, improve, and analyze the Services, to prevent abuse, to enforce these Terms, and to develop aggregated or de-identified business and product insights.

Passport Online will handle personal information in accordance with its applicable Privacy Policy. Customer is responsible for providing any privacy notices, consents, cookie disclosures, and opt-out mechanisms required for Customer's own websites, social accounts, end users, subscribers, clients, and marketing activities.

Automated and AI-Assisted Features

The Services may include or support automated, algorithmic, artificial intelligence, machine learning, content suggestion, scheduling, recommendation, or data-processing features. Any output, suggestion, draft, classification, recommendation, or automated action is provided for Customer review and convenience only.

Customer is solely responsible for reviewing, approving, and verifying all content, offers, prices, claims, disclosures, recommendations, and instructions before publication, distribution, reliance, or use. Passport Online does not provide legal, compliance, advertising, tax, or professional advice through automated or AI-assisted features and does not guarantee that any output will be accurate, complete, non-infringing, compliant, or suitable for Customer's intended purpose.

Accessibility

Passport Online may provide tools, templates, hosted pages, content features, or implementation support that can assist with accessibility efforts. Unless expressly stated in a signed written agreement, Passport Online does not warrant that any Service, website, content, template, integration, third-party product, or Customer Content will comply with WCAG, ADA, div 508, or any other accessibility standard or legal requirement.

Customer is responsible for reviewing Customer Content, configuration choices, third-party tools, embedded content, images, documents, forms, links, color choices, alternative text, and business-specific legal obligations for accessibility compliance. Accessibility consulting, remediation, audits, or custom development may require a separate written agreement and additional fees.

Beta, Preview, and Experimental Features

Passport Online may make beta, preview, pilot, trial, or experimental features available from time to time. Such features are provided for evaluation purposes, may be modified or discontinued at any time, may not be supported, and may be subject to additional restrictions.

Beta, preview, pilot, trial, and experimental features are provided "as is" and "as available," without warranties, service-level commitments, support commitments, or any obligation to continue making them available.

Electronic Communications and Signatures

Customer consents to receive notices, disclosures, agreements, invoices, renewal notices, service communications, and other communications electronically, including by email, through the Services, through a customer dashboard, or by posting updated terms on a website. Customer agrees that electronic signatures, click-through acceptance, online registration, order submission, payment authorization, and electronic records have the same legal effect as physical signatures and paper records.

Copyright Complaints and Takedown Requests

If Customer or any third party believes that content available through the Services infringes copyright or other intellectual property rights, the complaining party may submit a written notice to Passport Online identifying the allegedly infringing material, the rights claimed, contact information, and a statement that the complaint is made in good faith. Passport Online may remove or disable access to content that it determines may create legal, supplier, platform, or intellectual property risk.

Customers that repeatedly provide, publish, upload, request, or approve infringing content may be suspended or terminated. Passport Online may require additional verification, rights documentation, or indemnity before restoring disputed content.

Aggregate Liability Cap

To the maximum extent permitted by law, and except for amounts owed by Customer, Customer's misuse of the Services, Customer's indemnification obligations, or violations of Passport Online's intellectual property or confidentiality rights, each party's total aggregate liability arising out of or relating to the Agreement or the Services will not exceed the amounts paid or payable by Customer to Passport Online for the applicable Service during the twelve (12) months preceding the event giving rise to the claim.

The foregoing cap applies regardless of the legal theory asserted and does not expand any disclaimer, exclusion, or limitation of liability stated elsewhere in these Terms.

General Information

Notice

Passport Online may provide you with notices, including notices regarding changes to these Terms, by posting a revised version on this site.

Entire Agreement

These Terms, together with the Privacy Policy, any applicable Product Terms, and any applicable written order form or service agreement, constitute the entire agreement between you and Passport Online with respect to the Services.

Choice of Law and Forum

These Terms and the relationship between you and Passport Online shall be governed by the laws of the State of Oregon without regard to conflict of law provisions. You and Passport Online agree to submit to the personal and exclusive jurisdiction of the courts located within Multnomah County, Oregon.

Waiver and Severability

The failure of Passport Online to exercise or enforce any right or provision of these Terms shall not constitute a waiver. If any provision is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions, and the other provisions remain in full force and effect.

Description of Services, Fulfillment, and Billing

We provide a range of SaaS solutions designed to help professionals in the travel industry, including travel advisors, consortia, host agencies, and suppliers, market their services, promote their offerings, and inspire clients to travel.

Each product offering has distinct features, usage limits, pricing structures, service levels, billing cycles, and cancellation policies. Detailed information about each product is available within your customer dashboard, on the relevant product page, in applicable Product Terms, or in your individual service contract or order form.

Fulfillment Policy

All products and services provided by Passport Online, Inc. are delivered digitally. We reserve the right to update or modify services, provided such changes do not materially reduce core functionality.

NexCite Website Services

• NexCite website services are typically made available within five (5) business days after we receive both the signed contract and all required setup information from the customer, unless otherwise agreed upon.
• Login credentials are generally provided after the initial site setup is completed, but may be requested as early as the account creation stage.
• Access details, such as login credentials or activation steps, are provided by email or through the user dashboard.

Other Products

Service terms, billing cycles, and cancellation policies may vary by product and are specified in the applicable Product Terms, individual service contract, order form, customer dashboard, or invoice.

Custom Agreements

Customers with custom packages or negotiated agreements should refer to their individual contracts for specific service terms, renewal conditions, and cancellation procedures.

Billing and Currency

All pricing and billing are conducted in United States Dollars (USD) unless otherwise specified in your service agreement or invoice. Customers are responsible for any currency conversion fees or bank charges incurred as a result of international transactions.