AgentPort TM Terms
Additional terms for access to and use of the AgentPort platform by travel advisors, agencies, host agencies, consortia, and suppliers.
View AgentPort TermsPASSPORT ONLINE, INC. DBA VACATIONPORT ® TERMS OF SERVICE AGREEMENT
Passport Online, Inc. dba VacationPort ® ("Passport Online," "VacationPort," "we," "us," or "our") provides content, websites, technology tools, hosted services, software-as-a-service products, and related digital marketing services for travel industry professionals and suppliers (collectively, the "Services").
These Terms of Service ("Terms" or "TOS") govern your access to and use of the Services, including the VacationPort website located at https://www.vacationport.com, any site that Passport Online hosts, and any site that uses Passport Online's web hosting tools or services.
Certain Services are subject to additional product-specific terms ("Product Terms"). Those Product Terms are incorporated into and form part of these Terms. By using a specific Service, you agree to the Product Terms that apply to that Service.
If there is a conflict between these Terms and any applicable Product Terms, the Product Terms will control with respect to the applicable Service only. If you have entered into a separate written agreement, order form, or custom service contract with Passport Online, that agreement will control to the extent it conflicts with these Terms or the applicable Product Terms.
The following additional Product Terms apply to specific VacationPort Services. This list may be updated as products are added, changed, or retired.
Additional terms for access to and use of the AgentPort platform by travel advisors, agencies, host agencies, consortia, and suppliers.
View AgentPort TermsAdditional terms for NexCite hosted websites, setup, delivery, access credentials, service changes, and related website services.
View NexCite TermsAdditional terms for email marketing, campaign creation, distribution tools, subscriber management, and related ESP services.
View ESP TermsAdditional terms for social media content planning, scheduling, publishing, campaign management, and related marketing services.
View Social Media Manager TermsAdditional terms for Voyager Websites, hosted website services, site setup, delivery, access credentials, and related website support.
View Voyager Websites TermsAdditional terms for licensed programmatic access to VacationPort content, feeds, data, and API services.
View Content API TermsAdditional terms for supplier-facing products, content distribution, marketing tools, microsites, and related services.
View SupplierPort TermsYou understand that through your use of this site ( https://www.vacationport.com) or any Service, you consent to the Privacy Policy, these Terms, and any Product Terms applicable to the Service you use.
Certain personal information about you that you provide to Passport Online is subject to our Privacy Policy. Certain personal information that you provide to users or operators of Sites may be subject to the privacy policies of those Site operators, and Passport Online has no liability for their use of your personal information.
Passport Online respects the intellectual property of others, and we ask our users to do the same. If you believe your work has been copied in a way that constitutes copyright infringement, please provide Passport Online's Copyright Agent the following information:
Copyright Agent, c/o Passport Online, Inc., 8705 SW Nimbus Ave, Suite 200, Beaverton, OR 97008. Phone: 503-626-7766. Fax: 503-626-8676. Email: accounting@vacationport.com.
Passport Online reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Sites or any part of the Services, with or without notice. Passport Online shall not be liable to you or to any third party for any modification, suspension, or discontinuance.
Your correspondence or business dealings with advertisers found on or through the Sites, including payment and delivery of related goods or services, are solely between you and such advertisers.
The Sites may provide links to other websites or resources. Passport Online is not responsible for the availability, content, advertising, products, or other materials on or available from external sites or resources.
Graphic and textual content included with or originating from Passport Online and its associated products may be owned or licensed by or to Passport Online, Inc. Use and redistribution of this content outside of Passport Online and its associated products is expressly prohibited unless specifically authorized in writing.
The Passport Online trademarks, service marks, logos, and product and service names are trademarks of Passport Online. Without Passport Online's prior permission, you agree not to display or use the Passport Online marks.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SITES AND SERVICES IS AT YOUR SOLE RISK. THE SITES AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. PASSPORT ONLINE AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
PASSPORT ONLINE MAKES NO WARRANTY THAT THE SITES OR SERVICES WILL MEET YOUR REQUIREMENTS; WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; OR THAT RESULTS OBTAINED FROM USE OF THE SITES OR SERVICES WILL BE ACCURATE OR RELIABLE.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT PASSPORT ONLINE AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.
Passport Online may suspend, restrict, or terminate access to any Service, account, website, integration, content, feature, or related system if Passport Online determines that continued access may create legal, security, supplier, platform, operational, reputational, payment, or customer-impact risk; if required by law or a third-party platform; or if Customer violates these Terms, applicable Product Terms, or any written agreement.
Passport Online uses commercially reasonable administrative, technical, and organizational safeguards designed to protect the Services and related systems. Customer remains responsible for maintaining the confidentiality of account credentials, securing Customer systems, devices, domains, social accounts, integrations, and third-party tools, and promptly notifying Passport Online of any suspected unauthorized access or misuse.
No internet-accessible service can be guaranteed to be completely secure, uninterrupted, or free from unauthorized access. Passport Online does not warrant that the Services will prevent all security incidents, data loss, service interruptions, malicious activity, or unauthorized access.
Passport Online may monitor use of the Services, investigate suspected misuse, and suspend, restrict, or terminate access where Passport Online reasonably determines that use of the Services creates a security, legal, supplier, platform, reputational, operational, or customer-impact risk.
Passport Online may collect and use usage logs, diagnostic data, performance metrics, device and browser information, feature activity, integration activity, and similar service data to operate, secure, support, improve, and analyze the Services, to prevent abuse, to enforce these Terms, and to develop aggregated or de-identified business and product insights.
Passport Online will handle personal information in accordance with its applicable Privacy Policy. Customer is responsible for providing any privacy notices, consents, cookie disclosures, and opt-out mechanisms required for Customer's own websites, social accounts, end users, subscribers, clients, and marketing activities.
The Services may include or support automated, algorithmic, artificial intelligence, machine learning, content suggestion, scheduling, recommendation, or data-processing features. Any output, suggestion, draft, classification, recommendation, or automated action is provided for Customer review and convenience only.
Customer is solely responsible for reviewing, approving, and verifying all content, offers, prices, claims, disclosures, recommendations, and instructions before publication, distribution, reliance, or use. Passport Online does not provide legal, compliance, advertising, tax, or professional advice through automated or AI-assisted features and does not guarantee that any output will be accurate, complete, non-infringing, compliant, or suitable for Customer's intended purpose.
Passport Online may provide tools, templates, hosted pages, content features, or implementation support that can assist with accessibility efforts. Unless expressly stated in a signed written agreement, Passport Online does not warrant that any Service, website, content, template, integration, third-party product, or Customer Content will comply with WCAG, ADA, div 508, or any other accessibility standard or legal requirement.
Customer is responsible for reviewing Customer Content, configuration choices, third-party tools, embedded content, images, documents, forms, links, color choices, alternative text, and business-specific legal obligations for accessibility compliance. Accessibility consulting, remediation, audits, or custom development may require a separate written agreement and additional fees.
Passport Online may make beta, preview, pilot, trial, or experimental features available from time to time. Such features are provided for evaluation purposes, may be modified or discontinued at any time, may not be supported, and may be subject to additional restrictions.
Beta, preview, pilot, trial, and experimental features are provided "as is" and "as available," without warranties, service-level commitments, support commitments, or any obligation to continue making them available.
Customer consents to receive notices, disclosures, agreements, invoices, renewal notices, service communications, and other communications electronically, including by email, through the Services, through a customer dashboard, or by posting updated terms on a website. Customer agrees that electronic signatures, click-through acceptance, online registration, order submission, payment authorization, and electronic records have the same legal effect as physical signatures and paper records.
If Customer or any third party believes that content available through the Services infringes copyright or other intellectual property rights, the complaining party may submit a written notice to Passport Online identifying the allegedly infringing material, the rights claimed, contact information, and a statement that the complaint is made in good faith. Passport Online may remove or disable access to content that it determines may create legal, supplier, platform, or intellectual property risk.
Customers that repeatedly provide, publish, upload, request, or approve infringing content may be suspended or terminated. Passport Online may require additional verification, rights documentation, or indemnity before restoring disputed content.
To the maximum extent permitted by law, and except for amounts owed by Customer, Customer's misuse of the Services, Customer's indemnification obligations, or violations of Passport Online's intellectual property or confidentiality rights, each party's total aggregate liability arising out of or relating to the Agreement or the Services will not exceed the amounts paid or payable by Customer to Passport Online for the applicable Service during the twelve (12) months preceding the event giving rise to the claim.
The foregoing cap applies regardless of the legal theory asserted and does not expand any disclaimer, exclusion, or limitation of liability stated elsewhere in these Terms.
Passport Online may provide you with notices, including notices regarding changes to these Terms, by posting a revised version on this site.
These Terms, together with the Privacy Policy, any applicable Product Terms, and any applicable written order form or service agreement, constitute the entire agreement between you and Passport Online with respect to the Services.
These Terms and the relationship between you and Passport Online shall be governed by the laws of the State of Oregon without regard to conflict of law provisions. You and Passport Online agree to submit to the personal and exclusive jurisdiction of the courts located within Multnomah County, Oregon.
The failure of Passport Online to exercise or enforce any right or provision of these Terms shall not constitute a waiver. If any provision is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions, and the other provisions remain in full force and effect.
We provide a range of SaaS solutions designed to help professionals in the travel industry, including travel advisors, consortia, host agencies, and suppliers, market their services, promote their offerings, and inspire clients to travel.
Each product offering has distinct features, usage limits, pricing structures, service levels, billing cycles, and cancellation policies. Detailed information about each product is available within your customer dashboard, on the relevant product page, in applicable Product Terms, or in your individual service contract or order form.
All products and services provided by Passport Online, Inc. are delivered digitally. We reserve the right to update or modify services, provided such changes do not materially reduce core functionality.
Service terms, billing cycles, and cancellation policies may vary by product and are specified in the applicable Product Terms, individual service contract, order form, customer dashboard, or invoice.
Customers with custom packages or negotiated agreements should refer to their individual contracts for specific service terms, renewal conditions, and cancellation procedures.
All pricing and billing are conducted in United States Dollars (USD) unless otherwise specified in your service agreement or invoice. Customers are responsible for any currency conversion fees or bank charges incurred as a result of international transactions.